Watch Repair

Some of the most common reasons our customers bring their watches to our repair shop include:

• Battery Replacement: This is the most frequent service for quartz watches, usually required every 1–3 years.

• Strap/Bracelet Repair or Replacement: Straps and bracelets are expected to wear over time, leading to adjustments or replacements. We stock a wide selection of high-quality straps.

• Glass Replacement: Scratched, cracked, or shattered glass is a common issue that requires replacement to protect the dial. Explore our blog post on different types of watch glass and what to do if you break yours — A Watchmaker’s Guide to Different Watch Crystal Types.

• Cleaning and Lubrication: Essential for keeping the movement running smoothly, this is a standard part of routine watch maintenance.

• Mainspring Repair/Replacement: The mainspring, which powers the watch, can weaken or break over time.

• Water Damage: Even small amounts of moisture can cause severe harm to the delicate gears and components inside a watch. Water damage often leads to rust, corrosion, and malfunction. If you suspect your watch has been exposed to water, do not delay contacting our watchmakers.

• Magnetization: Exposure to magnets can disrupt timekeeping and requires demagnetization.

• Dial Restoration/Hand Replacement: Aging or damage to the dial or hands may require restoration or replacement.

A watch running fast or slow can be caused by several factors, depending on whether it is a mechanical/automatic watch or a quartz watch:

• Magnetism: Exposure to magnets (commonly found in electronic devices and everyday items) can affect the balance wheel, causing irregular timekeeping.

• Dirty Movement: Dust, dirt, or dried lubricants can interfere with the delicate parts of the movement, reducing accuracy.

• Worn or Damaged Parts: Components such as the mainspring, balance wheel, or escapement may wear down or become damaged, affecting performance.

• Shock or Vibration: Sudden impacts can disturb or damage the intricate mechanics of a watch, leading to inaccuracies.

• Lack of Servicing: Infrequent maintenance allows small issues to build up, which can compromise accuracy.

• Low Battery: In quartz watches, a weak or depleted battery can cause the watch to gain or lose time.

Even well-maintained watches may deviate from perfect accuracy due to these factors. Our experienced watchmakers will carefully diagnose the issue and provide a transparent estimate for any necessary repairs. Start your watch repair today.

Moisture can severely damage the delicate inner mechanisms of a watch.
Be alert for warning signs such as:

• Discoloration or rust on the hands or dial

• Fogging or condensation under the crystal

• Water stains near the case back seal

• A musty odor coming from the watch

If you notice any of these issues, taking prompt action is essential to prevent costly repairs.

You should definitely take advantage of our watch battery replacement service if you notice any of the following:

• Your watch has completely stopped.

• Your watch is losing time.

• The battery shows signs of moisture.

• The watch case appears swollen.

• The second hand is skipping or moving unevenly.

• The dial looks dim or faded.

Don’t let a dead battery damage your watch! Read our blog post — How to Know When to Replace a Watch Battery — to discover the warning signs and learn how to prevent costly repairs.

Our professional watchmakers have decades of experience repairing mechanical, automatic, and quartz watches. We service all major brands, including (but not limited to):

• Rolex

• Omega

• Patek Philippe

• Jaeger-LeCoultre

• Panerai

• Longines

• Chopard

• Breitling

• Cartier

• TAG Heuer

• Zenith

• Hublot

• Tudor

• Seiko

If your watch brand is not listed here, feel free to contact us — chances are we can service it too.